We will accept returns of unopened consignments if you contact us within 48 hours of receipt if the stock is damaged upon arrival, and it was not caused by the postal or delivery service. Buyer pays for postage back to our warehouse and returned goods are subject to a 15% restocking fee.

If you are a parent, guardian, teacher etc and suspect that a child in your care is misusing our products please contact us. We can arrange for a collection and refund of any items purchased provided the items are in origional condition and unused.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm