Terms & Conditions

Making A Purchase

By Internet
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to process your order. We accept credit card payments via PayPal. If you are shopping from North America or anywhere else in the world, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa, Visa ELECTRON, Mastercard, Solo, Switch and Amex.

By post
If you would rather not order online we do accept POSTAL ORDERS and/or CHEQUES. Please contact us for the address to send payment to. Please Note your payment should include Shipping Costs which is normally £3-5 per item but this may change for more than one order therefore process a order on this site as if you were making a order online to find out the correct shipping costs respectively.

Disclaimer
All mixtape / mixcd purchases are for the cd case. The artwork & cd are provided as promotional items with purchase of the cd case.
 

Shipping And Handling

UK Orders
UK Mainland orders placed by 2pm GMT Monday to Friday can be shipped in two ways in accordance with personal preference. Either by Recorded Delivery which insures items for up to £25 and is not a guaranteed next day service (products will usually be delivered within 4-5 working days, OR by Special Delivery which is a guaranteed next day delivery service. Please note that these services are only available for customers in the UK. TNT (mainland) is compulsory with large orders, or for heavier merchandise. This service is available Monday through Thursday (2pm GMT) - subject to stock availability.
All delivery's will need to be Signed For!!

International Orders
International Orders are shipped in two ways and are dependant upon the weight of your order. Signed For (international) by Royal Mail is a standard yet rapid service for overseas delivery which covers basic orders of one to three packs or two packs and a single item of clothing. UPS (international) or TNT is a a Worldwide courier service and is compulsory for heavier orders placed from overseas - delivery times and prices for this service vary.
 
Back Orders
If your item is not in stock, we will back order for you. When the item is back in stock your total order will be shipped. At our discretion we may ship an alternative item or size if the requested item is not in stock. Should you not want the item then you must return the item to us. You will be given a refund minus the postage cost of the item plus a 15% handeling fee. Should you wish to wait for the exact item to come back into stock then you will need to pay the additional postage  charge for the item before it is reshipped to you.

Tax Charges
All products and postage prices include VAT at 17.5%

Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee
We guarantee your satisfaction - however we do not offer a Returns Policy unless items are faulty or damaged.

 

Cream Charges Terms and Conditions

By purchasing items from this store, you agree to our Terms and Conditions.

Firstly, it is illegal to purchase these products if you are under 18. By purchasing prodicts from this site you confirm that the Date of Birth you have supplied us with is accurate and that you are over 18 years of age. By suplpying us with false information you will be committing an offence. If you are under 18, please leave this site immediately.
 
We reserve the right to refuse to sell to you if we suspect that you will misuse our products.
 
You understand that the misuse of Nitrous Oxide carries a risk of serious health consequences. The risks of inhalation include narcosis, asphyxiation and potentially death.
 
You will take all reasonable steps to ensure the products are not supplied to any person (including yourself) who you suspect may misuse the products.
 
You will take all reasonable steps to ensure the products are not supplied to any person (including yourself) who you suspect may be under the age of 18.
 
You will take all reasonable measures to ensure the products are used only in accordance with the instructions.
 
You will ensure that any signage, labelling or information which relates to or accompanies the products explains its catering use and does not suggest any other use.
 
You and/or your company confirms that it is aware of the hazardous nature of Nitrous Oxide and will take all necessary precautions with regards to the storage and transportation of the cartridges.

 

 

Ticket Terms & Conditions

"Event" means the event for which you have purchased a ticket.

"Promoter" Sundissential, its subsidiaries, holding companies, any subsidiaries of the holding company and its respective agents, contractors, sub-contractors, representatives, servants and employees.

"Terms and Conditions" means these terms and conditions.

"Venue" means the site at which the Event takes place or such other site on which the Event may take place from time to time.

"Ticket" means any valid ticket or wristband which permits You to attend the Event or any valid wristband for which you have exchanged your valid ticket at the Event.

"You" means you as the holder of the Ticket and "Your" shall be read accordingly.

1.    These Terms and Conditions incorporate, and should be read in accordance with, any Promoter and/or authorised ticket agent terms and conditions, copies of which are available upon request from the Promoter and/or authorised ticket agent. In the event of any inconsistency between these Terms and Conditions, and the terms and conditions of the Promoter and/or authorised ticket agent, these Terms and Conditions shall prevail.

2.    All Tickets are sold subject to these Terms and Conditions. Please read these Terms and Conditions carefully prior to purchase and raise any queries with the Promoter prior to purchase. Purchase of any Ticket constitutes acceptance of these Terms and Conditions.

3.    Only customers holding a valid Ticket will be admitted to the Event. You must retain this Ticket on Your person at all times during the Event.
 
4.    Your Ticket may be invalidated if any part of it is removed, altered or defaced.

5.    Upon purchase, please check Tickets carefully as mistakes cannot always be rectified after purchase. Tickets are not issued on a sale or return basis and refunds will not be made on returned Tickets unless provided for under these Terms and Conditions.

6.    The Promoter will not be responsible for any Ticket that is lost, stolen or destroyed. You are solely responsible for the safe keeping of Your ticket. It is not always possible to issue duplicate Tickets. If duplicates are issued, a reasonable administration fee may be charged.

7.    Tickets are numbered and or bar-coded and each barcode is unique and only allows one entry to the Event.

8.    Please contact the Promoter in advance of the Event if You have any specific access requirements by emailing: info@sundissentialshop.co.uk

9.    Ownership or possession of a Ticket does not confer any rights (by implication or otherwise) on You to use, alter, copy, or otherwise deal with any of the symbols, trademarks, logos and/or intellectual property appearing on the Ticket.

10.    Tickets are sold subject to the Promoter's right to alter or vary the published Event programme which may result in changes to the performance line up, playing times or any other aspect of the Event. The Prompter reserves all rights in this regard.

11.    Tickets cannot be exchanged or refunded unless the Event is cancelled.

12.    If the Event is cancelled You will be entitled to claim a refund from the Promoter in accordance with this clause. The refund for Tickets equals the face value of the Tickets purchased but excludes any booking or transaction fees. Personal arrangements including travel, subsistence and accommodation relating to the Event which have been arranged by You are at Your own risk and the Promoter shall not be liable for any loss of enjoyment or wasted expenditure beyond the Ticket price (excluding any booking or transaction fees).

13.    In order to claim Your refund where an Event is cancelled please apply in writing to the point of sale from where you bought the ticket, enclosing Your complete unused Tickets within 1 month from the scheduled date of the Event. The Promoter and/or the point of sale will not make any refund if Tickets and/or the relevant notification are not received by the point of sale within the above timeframes. Refunds will only be made to the person who purchased the Tickets.

14.    Tickets are personal revocable licences and shall at all times remain the property of the Promoter and subject to these Terms and Conditions. You may not re-sell or transfer a Ticket. If a Ticket is re-sold, transferred or advertised for profit or commercial gain or used for competitions, promotions or hospitality packages by anyone other than the Promoter, or an authorised sub-agent, it will be void and You will be refused entry to, or ejected from, the Venue without refund.
 
15.    Tickets bought from unauthorised agents are not valid and admission will not be granted to the Event with any Tickets bought from unauthorised agents. A full list of authorized agents is available on the Event website.

16.    Tickets obtained in breach of these Terms and Conditions shall be null and void and the Promoter may refuse admission to or eject You from the Venue. Any person seeking to use a void Ticket in order to gain or provide entry to an Event will be considered to be a trespasser and will be ejected and liable to legal action. Void Tickets are non-refundable.

17.    The Promoter reserves the right to refuse You entry to and/or eject You from the Event for any circumstances including without limitation for health and safety or licensing reasons; if You behave in a manner which has or is likely to affect the enjoyment of other persons at the Event; if You use threatening, abusive or insulting words or mannerisms; if, in the Promoter's reasonable opinion, You are acting under the influence of alcohol or drugs; if You fail, when required, to produce proof of identity or age; if You refuse to comply with the Promoter's security searches; if You breach these Terms; or if Your Ticket is void.

18.    Tickets may be restricted to a maximum number per person. Any such restriction will be notified to You at the time of purchase. Tickets purchased in excess of this limit may be cancelled by the Promoter without prior notice, unless Your purchase of an excess was due to Promoter's error.

19.    If before or during the Event You have a complaint in relation to the Event (including without limitation in relation to Your ability to view the Event), please contact the Promoter or a steward promptly since complaints are very difficult to deal with after the Event.

20.    Warning - Prolonged exposure to loud noise may cause damage to Your hearing.

21.    By attending the Event, You give Your express consent to Your actual or simulated likeness to be included within any film, photograph, audio and/or audiovisual recording to be exploited in any and all media for any purpose at any time throughout the world. This includes filming by the police or security staff that may be carried out for the security of customers.
 
22.    Searching is a condition of entry to the Event. The Promoter reserves the right to conduct security searches and confiscate any item which in the opinion of the Promoter may cause danger or disruption to other persons at the Event or is one of the items not permitted in the Venue as listed in these Terms and Conditions. Anyone found in possession of illegal substances or contraband goods will be refused admission or ejected from the Venue and may also be liable for prosecution. Any items found that may be used in an illegal or offensive manner will be confiscated.
 
23.    The Event is a glass free zone. Any glass bottles will be confiscated on arrival. No food and/or drink (whether alcoholic or not) can be brought into the Venue. There are a number of retail outlets that sell food and drink at the Event.

24.    The Event will not allow admission to people under 18 years of age. (Unless advertised differently.) You may be required to provide ID that proves your age and entry may be refused without this.
 
25.    There will be no admission to the Event before the designated opening times. Last admission to the Event will be midnight on any day of the Event.

26.    You shall not bring all or any of the following into the Venue: fireworks, laser pens, laser equipment, animals (except guide dogs), BBQ’s, camp fires, gas fires, Your own food and drink, bottles, cans or glass containers, or any item which the Promoter considers could be used as a weapon (including sharp or pointed objects such as knives), and illegal substances. The Promoter shall be entitled to confiscate any merchandise purchased outside the Venue.
 
27.    Official merchandise is usually only available inside the Venue. The Promoter does not accept any responsibility for the sale of merchandise (official or otherwise) in or outside the Venue. You should direct any queries relating to merchandise to the Promoter.

28.    You may only leave and then re-enter the Venue if you have a valid "pass out" Wristband. Otherwise there shall be no re-admissions or pass-outs of any kind.
 
29.    You must comply with any and all instructions given to You by the Promoter and/or all Venue stewards and staff.
 
30.    All guests are asked to observe and comply with safety advice, site signage and ‘No Smoking’ areas. In accordance with Smoke Free Regulations, the sheltered arenas and other areas of the venue are designated No Smoking areas. Normal rules and regulations apply and should be observed at the Event as they are every other day, failure to do so may result in ejection from the event.

31.    You should stay out of fire lanes and other working areas.

32.    Umbrellas are not allowed on site.

33.    You shall not bring into the Venue or display or distribute (whether for free or not) at the Event any sponsorship, promotional or marketing materials.

34.    The Event is about good music and the freedom for all to enjoy it. Anti-social behaviour and illegal activities will not be tolerated and you will be ejected without refund.
 
35.    Price and availability information is subject to change without notice.

36.    Except to the extent that the Promoter is required or permitted by law, personal information provided by You to the Promoter will be used for all purposes reasonably connected with the operations of the Event including (but not limited to): providing You with details of forthcoming connected events, offers and services; providing You with updates as to the latest concessions or any changes thereto and information concerning competitions and other promotional activity; supplying You with the goods that You request; conducting market research and establishing customer profiles; and transferring or disclosing the information provided to the Promoter's professional advisors and such other parties as it considers necessary in the administration of its business. The Promoter will not use or disclose Your personal information other than as set out in these Terms and Conditions without Your prior consent. By purchasing a Ticket or Tickets You consent to the use of Your personal information in this way. If You have any queries about this, please write to the Promoter.

37.    You agree that the Promoter, its servants or agents will not be liable for any loss, injury or damage to any person (including Yourself) or property however caused (including by the Promoter or its servants or agents): (a) in any circumstances where there is no breach of a legal duty of care owed by the Promoter or any of its servants or agents; (b) in circumstances where such loss or damage is not a reasonably foreseeable result of any such breach (save for death or personal injury as a result of a breach of a legal duty of care owed by the Promoter, its servants or agents); or (c) to the extent that any increase in any loss or damage results from breach by You of any of these Terms and Conditions.

38.    For the purposes of these Terms and Conditions, "Force Majeure" means any cause beyond Promoter's control including, without limitation, act of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, royal mourning, national mourning, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments. The Promoter will not be liable to You for failure to perform any obligation under these Terms and Conditions to the extent that the failure is caused by Force Majeure.

39.    To the fullest extent permissible in law, the Promoter shall be entitled to assign all and any of its rights and obligations under these Terms and Conditions, provided that Your rights are not adversely affected.

40.    If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court, the invalid or unenforceable provision shall be severed or amended in such a manner as to render the rest of the provision(s) and remainder of these Terms and Conditions valid or enforceable.

41.    If the Promoter delays or fails to enforce any of these Terms and Conditions it shall not mean that the Promoter has waived its right to do so.

42.    Any person, other than the Promoter, who is not a party to these Terms and Conditions shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions.

43.    Nothing in these Terms and Conditions and no action taken by You or the Promoter under these Terms and Conditions shall create, or be deemed to create, a partnership, joint venture or establish a relationship of principal and agent or any other fiduciary relationship between You and the Promoter.

44.    These Terms and Conditions constitute the entire agreement between the parties in connection to the subject matter of these Terms and Conditions and supersede any previous terms and conditions, agreement or arrangement between You and the Promoter relating to the subject matter of these Terms and Conditions. However, nothing in these Terms and Conditions shall purport to exclude liability for fraud or fraudulent misrepresentation. These Terms and Conditions cannot be varied or amended in any respect (unless agreed between You and the Promoter in writing).

These Terms and Conditions shall be governed by the laws of England and Wales and parties agree to submit to the exclusive jurisdiction of the English Courts.